JOB PURPOSE: The Sweet Treats Supervisor is responsible for overseeing a team of workers, training, scheduling, and covering shifts as needed, ordering products and supplies, ensuring Sweet Treats is properly stocked each week. In addition, the Supervisor will perform inventory count, ensure cleanliness of all equipment and machines as well as tables and surrounding property. Our Sweet Treat team is responsible for greeting customers, taking orders, preparing, and serving customers, and creating an enjoyable experience for our customers.
The shift would be evenings 2pm-10pm, with flexible days off. This is a seasonal position that runs from May to early September.
JOB DUTIES AND RESPONSIBILITIES
– Effectively handle multiple customers while maintaining poise and upholding our customer service standards
– Being competent in all phases of work done, such as: working on the line, dealing with vendors, administrative duties, cleaning, and cash handling and operating POS
– Order products and supplies as needed
– Monitor product waste and maintain daily logs
– Preparation and knowledge of all menu items
– Ensure all products are neatly stocked and organized in their proper places.
– Responsible for open and close ice cream shop
– Maintain a high level of security and effective loss prevention strategies.
Supervisory Roles
– Hire and Train all staff on how to properly prepare dessert dishes maintaining quickness and accuracy
– Manage employee’s daily routines
– Covering shifts as needed.
– Report any issues with machines and defective products to Store and Maintenance Manger
– Performs additional duties as requested by supervisor
– Complete inventory counts
QUALIFICATIONS
Education and Experience:
– High school diploma or general education diploma (GED)
– At least 2 years of supervisory experience in a fast-paced business environment
– Must be literate in Microsoft office and QuickBooks
– Applicants must be strong-team players with an energizing and motivating attitude
– Applicants must have excellent written and oral communication skills
– Able to work efficiently under pressure during busy times.